Turning a Dangerous Workplace into a Healthy Ecosystem: How Quantum Group Assisted Buzz Teleservices

Buzz Teleservices is the setting for an all-hands meeting. While addressing his staff, Buzz Teleservices’ Rahul, a middle manager, appeared visibly irritated. He declared, “I don’t understand what’s happening here” as he paced the floor. There appears to be zero motivation, complaints are mounting, and deadlines are falling by the wayside. This must be resolved […]