When Control Becomes a Cage: How Fear of Letting Go is Killing Family Businesses

Scene 1:The Sharma & Sons Pvt. Ltd. boardroom on Monday morning Arjun, the son, said, “Dad, I think we should go digital and put money into e-commerce, modern branding, and automation.”Mr. Sharma, the father, said, “Beta, our customers love the personal touch.” We don’t need all this nice stuff. Arjun said, “But Dad, our competitors […]